SERVICE

VR
  • <p><strong>After-Sales</strong></p>

    After-Sales

    The product warranty period is 5 years (if the inverter is continuously disconnected from the network for more than 3 months, the product warranty period will be reduced to 2 years)
    - Series/manufacturing defects are always 100% borne by the manufacturer. If the failure rate of the product exceeds 7%, and it is analyzed and approved by the manufacturer, the manufacturer will be fully responsible, and each machine needs to pay 25 USD for administration and shipping.

    - In case of a warranty claim, the manufacturer will provide a new machine replacement free of charge.

  • <p><strong>Payment</strong></p>

    Payment

    We can accept payment by T/T, L/C; Sample order lead time is in 7-10 days, Mass quantity order lead time is 25-30 days; We can provide you professional technical support. And our products quality guarantee is 5 years.

    We invest heavily to set up our own laboratory to ensure that we can come up with solutions for customers quickly and efficiently.

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Customize products
The production is handed over to us, and the time is handed over to your market. We will customize the products you need in the shortest time and provide them to you with the highest quality requirements.
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Communicate specific requirements to customers
Let us know faster what you want and what we can do to answer your questions about customization.
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Technology selection
Customize your inverter with your branding. Choose any of these styles and get creative with your design.
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Confirm credentials
Check the production information of the product, including the production nameplate, APP, secondary certificate and color. Our staff will check the product information with you, and start production after confirming the order. Be sure to check carefully to avoid mistakes in the later production process.
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Make a proof
It has been going well until now, we will send you the samples, and then confirm the adjustment with you to ensure that there will be no mistakes in mass production, just be patient.
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Mass production
Small batch customization, minimum order of 1000 pieces. The production cycle is about 25 days. Systematic management of the workshop, regional planning, clear division of labor, strict confidentiality of production information, and safe production.
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If you have any questions about our products or services, feel free to reach out to customer service team.

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